Apple PC After Sales Services
Article number: 20180
Listed in category: Service / Apple Mac > Apple PC After Sales Services from brakensiek.de
Brakensiek Systemhaus GmbH & Co. KG working with its customers new services that match the core competencies of its customers.
The range is large - ranging from engineering - Services hotlines, helpdesks and planning assistance to the complete life cycle management.
We speak here of a detailed roadmap for future software upgrades and components change. to bring the effective control of service Trechnikern, the maximum output with maximum customer satisfaction, is a huge challenge. Why? Each company must calculate the exact cost, cause the repairs to the customer premises and at such companies own the place. The service technician on site saves logistics costs and conversely.
Supply Chain Visibility here is especially important. Many customers like to ask about the status of the order, which means they want to know if the spare parts is on its way, or when it arrives exactly. With the help of tracking systems, such questions are answered quickly. Especially in long-lived and high-priced capital goods after sales services are important. Our clients often have very different service requirements.
We respond with modular service offerings. We leave the customer the choice - for example in our data recovery / Datarevovery rates - how fast his requests are processed, and the prices we have split accordingly. No matter what level - the service is understood by our employees as its own product and not just as a simple add-on.
The range is large - ranging from engineering - Services hotlines, helpdesks and planning assistance to the complete life cycle management.
We speak here of a detailed roadmap for future software upgrades and components change. to bring the effective control of service Trechnikern, the maximum output with maximum customer satisfaction, is a huge challenge. Why? Each company must calculate the exact cost, cause the repairs to the customer premises and at such companies own the place. The service technician on site saves logistics costs and conversely.
Supply Chain Visibility here is especially important. Many customers like to ask about the status of the order, which means they want to know if the spare parts is on its way, or when it arrives exactly. With the help of tracking systems, such questions are answered quickly. Especially in long-lived and high-priced capital goods after sales services are important. Our clients often have very different service requirements.
We respond with modular service offerings. We leave the customer the choice - for example in our data recovery / Datarevovery rates - how fast his requests are processed, and the prices we have split accordingly. No matter what level - the service is understood by our employees as its own product and not just as a simple add-on.
services
last update:
19.05.2012
